Terms and Conditions for Hire – RedSound Compact Sound Systems

Hirer: The person, company, or organisation hiring the equipment.
Equipment: All audio / electronics and lighting equipment and accessories supplied by the Company for hire.
Company/Owner: The audio hire company supplying the equipment, Redsound.
Hire Period: The period from the time the equipment is collected or delivered to the Hirer until it is returned to the Company.

A non-refundable deposit is required to secure a booking. The deposit amount is 20% of the total hire cost.
The deposit must be paid at the time of booking, and payment confirms acceptance of the company’s terms and conditions.

A security deposit is required before the hire commences. The amount is equal to the hire cost.
The security deposit should be sent via bank transfer, and is refunded after the safe, timely, and complete return of all equipment, provided there is no damage or loss.
The security deposit does not limit the hirer’s liability; if loss or damage exceeds the deposit, the hirer is responsible for the full replacement or repair cost.

The remaining balance of the hire fee is due at least 7 days before the hire date along with the security deposit.

If the hirer cancels, the booking deposit is non-refundable
If full payment is not received by the deadline, the booking may be cancelled and the deposit forfeited.

The security deposit is refunded after all equipment is returned in satisfactory condition and all outstanding charges are settled
If there is any loss, damage, or late return, deductions are made from the deposit, or additional charges may be levied if the costs exceed the deposit

Proof of identity (e.g., passport or driving licence) and proof of address matching those on the booking are required before equipment is released to the hirer.
The company may retain ID until the equipment is returned or may require card details as further security.

The Company agrees to supply the Equipment described in the hire agreement for the agreed Hire Period.
All Equipment is supplied in good working order. Any defects must be reported immediately upon receipt for prompt replacement or repair.
Equipment remains the property of the Company at all times.

The Hirer assumes full responsibility for the Equipment from the time of receipt until return.
The Hirer must inspect the Equipment on delivery or collection and notify the Company immediately of any discrepancies or defects.
The Equipment must be used only for its intended purpose and not altered or modified without prior written consent.
The Hirer shall not sub-hire, sell, assign, mortgage, or lend the Equipment to any third party without the Company’s permission.
The Hirer is responsible for providing adequate security and insurance (including public liability and theft/damage) for the Equipment during the Hire Period.
The Hirer must ensure competent personnel operate the Equipment. If specialist knowledge is required and not available, the Company can provide qualified staff at additional cost.

The Hirer is liable for any loss, theft, or damage to the Equipment during the Hire Period, including damage caused by third parties, adverse weather, or inadequate handling.
The cost of repair or replacement will be charged to the Hirer in full.
Equipment lost or damaged will continue to incur hire charges until the matter is resolved.

Hire charges are calculated based on daily or weekly rates as specified in the hire agreement.
Payment must be made in full before the Equipment is released.
Late payment may result in termination of the contract and loss of any discounts offered.
Additional charges may apply for extended hire periods, overtime for crew, delivery, or other services.

Delivery and collection times must be agreed in advance.
The Hirer is responsible for ensuring access and suitable conditions for delivery, installation, and collection.
Any delays or additional costs incurred due to the Hirer’s failure to provide access or suitable conditions may be charged.

The Company’s liability is limited to the repair or replacement of defective Equipment.
The Hirer indemnifies the Company against all claims, losses, damages, or expenses arising from the use or misuse of the Equipment.
The Hirer is responsible for obtaining any necessary licenses or permissions for the use of the Equipment.

The Company may terminate the hire contract if the Hirer fails to pay, breaches any terms, or jeopardises the Company’s rights in the Equipment.
Upon termination, the Hirer must return the Equipment immediately.

These terms and conditions are governed by English law and any disputes shall be subject to the exclusive jurisdiction of the English courts.